At KV Crafts, we are committed to delivering your handcrafted products safely and on time. Please review our shipping policy below:
1. Order Processing
- All orders are processed within 3–5 business days (excluding weekends and holidays).
- Custom or bulk orders may take longer processing time depending on the complexity. Customers will be notified via email in such cases.
2. Shipping Time & Delivery
- Standard Delivery Time: 3–7 business days (depending on your location)
- Delivery Partners: We ship via trusted courier services like Trackon, Professional, DTDC and India Post.
- You will receive an email or SMS with tracking details once your order is dispatched.
3. Shipping Charges
- Free shipping on all prepaid orders above ₹1499.
- For orders below ₹1499, a flat 90/- shipping fee will be applied (visible at checkout).
- COD (Cash on Delivery) may include an additional charge.
4. Delivery Delays
- While we strive to meet delivery timelines, delays may occur due to:
- Unforeseen weather conditions
- Courier service issues
- Pincode restrictions
- In such cases, we will keep you informed via email or phone.
5. Packaging
All products are securely packed with double-layer protection to ensure safe delivery, especially for delicate MDF and wooden items.
6. International Shipping
Currently, we ship only within India. For international orders or export inquiries, please contact us at care@kvcrafts.in.
7. Incorrect Address / Non-Delivery
- Please ensure your shipping details are accurate. KV Crafts is not responsible for failed deliveries due to incorrect or incomplete addresses.
- In case of a returned package due to non-delivery, re-shipping charges will apply.